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May 31, 2024

Cultivating Community Culture

Category: Culture & Traditions

Author: Bella Hoeller, Resident Services Director

As Resident Services Director at Vitalia Mentor, I am the energy and engagement designer of the community. My job description specifically states I am to be a “Culture Creator.” Each day, I work to set the perfect tone for our community events and resident engagements. Providing socialization opportunities in senior living is more than just playing the beloved game of bingo. Beyond the events, essential amenities, and daily care lies the heartbeat of every community – a culture that fosters connection, purpose, and a sense of belonging.

Each monthly calendar features events tailored to the residents’ interests, focusing on key programming elements: physical, cognitive, spiritual, sensory, and social. We always celebrate major holidays in a big way, incorporating traditions from various cultures based on our residents’ backgrounds. Unique to Vitalia Mentor and Arrow Senior Living, each month, we also celebrate several Arrow Traditions. These include focusing on Black History Month, Mom and Pop Small Business Day, Be Kind to Humankind Week, and so many more!

A senior living resident in a wheelchair showed her new "this is how we roll" shirt, smiling with the Resident Service Director.

Celebrating Diversity and Belonging: Creating a Homey Culture

As the Resident Services Director, my aim is to ensure everyone feels completely at home. This entails spreading kindness, celebrating diversity, and, above all, having a great time together! Whether it’s through movie nights or community dinners, our focus is on fostering an atmosphere. We want everyone to feel accepted just as they are.

Culture serves as the heart and soul of senior living; it’s what gives the place its homely feel. It involves embracing residents’ diverse backgrounds and traditions and cultivating an atmosphere that’s warm and inclusive. When the culture is right, it’s more than just a living space; it’s a community where everyone feels a sense of belonging, and that’s what truly counts.

Every senior living community has its own culture built around the engagement and interactions of the residents. I am proud to set the stage for socialization and events for my residents as we continue building and expanding our culture at Vitalia Mentor. 

VITALIA® Mentor in Mentor, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Cleveland Clinic and University Hospitals with convenient access to major shopping centers and attractions, including Little Mountain Country Club, Pinecrest Shopping and Dining, Lake Metroparks, James A. Garfield National Historic Site, Headlands Beach State Park, and Rock n Roll Hall of Fame.

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